Welcoming You Back

Coronavirus Information

Another significant milestone on the road map to ‘normal’ reached and we are feeling positive about the relaxing of restrictions after this long period where we have all had to adjust our ways of living and working.

We are very aware of how ‘personal responsibilities’ can be taken in different ways and remain respectful to guests and staff feelings about the pace of the new changes and do ask that you please read over the considered measures we have in place for everyone’s comfort and safety.

We will be reviewing these regularly as the weeks progress… and are very much looking forward to welcoming you to our special Salcombe hideaway.

And, for the safety of all guests and staff we do ask that if you have tested positive, or have come into close contact with someone who has tested positive for Coronavirus, and, or have any of the indicated symptoms to please delay your visit and get in touch with the team info@soarmillcove.co.uk to rearrange your booking.

1. Check-In

  • On arrival please make your way to reception to be welcomed by the team
  • Guests are asked to maintain face mask/visor wearing while inside the hotel (unless sat at a table).
  • Guests are invited to continue make use of our online check in/out facility
  • Guests are encouraged to make use of our temperature check station and sanitiser points through the hotel for your convenience

2. Guest Bedrooms

  • Rooms will continue to be sanitized and thoroughly cleaned before each new arrival
  • Daily housekeeping will be reinstated – if you prefer otherwise, please advise the team upon check in and we will make sure you have all the replenishments you require throughout your stay

3. Public Spaces

  • Guests are asked to maintain face mask/visor wearing while inside the hotel (unless sat at a table)

4. Food & Drink

  • The bar is no longer restricted to table service and our friendly bar staff look forward to serving you in a more familiar manner
  • Guests are respectfully asked to pre-book meal times in advance
  • Breakfast service times: 8 – 10.30am
  • Lunch service times: 12 – 2.30pm
  • Afternoon teas served: 2.30 – 5.30pm
  • Dinner service times: 6 – 9pm
  • If you would prefer to enjoy our menu choices from the comfort of your room, please let us know

5. Leisure Facilities

  • Swimming pool and gym no longer require pre-booking though an eight-person limit will be observed. Any pre-existing booked slots will no longer be valid.
  • Sauna and leisure facilities are open to enjoy once more
  • Guests are encouraged to make use of the hand sanitiser station prior to and upon leaving leisure facilities
  • The team will continue to carry out enhanced cleaning of the facilities and will be monitoring throughout open times

6. Discovery Spa

  • Clients are expected to wear face coverings while in the Spa. Wearing will advised by therapist dependent upon treatment booked
  • We do ask that if you have tested positive, or have come into close contact with someone who has tested positive for Coronavirus, and, or have any of the indicated symptoms to please delay your treatment and get in touch with the team info@soarmillcove.couk to rearrange your appointment.

7. Our Team

  • The team will continue to wear face coverings within the hotel unless medically exempt.

We hope this information gives you peace of mind and we look forward to welcoming you to the Soar Mill Cove Hotel. If you do wish to re-schedule your stay we remain flexible with re-planning your upcoming booking. Our reservations team are contactable daily from 8am – 10pm and will be more than happy to discuss any future travel plans or existing reservations that you might have.

The Makepeace Family

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We look forward to welcome you to Soar Mill Cove soon.